Privacy Policy

1. Information We Collect

We collect personal details necessary to create your account, process course purchases, and provision access to the Hyskilled App:

• Account and Contact Data: Your full name, email address, mobile phone number, and hashed credentials.
• Billing & Transaction Details: Order items, currency, transaction identifiers, tax/GST breakdowns, and coupon codes applied. We do not store full credit card numbers, CVVs, or UPI MPINs on our servers; payments are processed securely through certified payment gateways.
• Device & Usage Information: Browser type, operating system, IP address, referral URLs, and interaction metrics to improve web performance and security.

2. How We Use Your Data

Your information is used strictly for legitimate business and educational purposes:

• To process transactions, generate tax invoices, and issue purchase receipts.
• To synchronize your course entitlements with your Hyskilled App account so you can access curriculum lessons immediately upon login.
• To communicate order status, critical security notices, and course updates.
• To prevent fraudulent payments, spam, or unauthorized access.
• To evaluate platform analytics and optimize user navigation.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share data only with trusted service providers required to deliver our service:

• Payment Processors: Certified payment gateways (e.g., Razorpay, Stripe) to tokenize and execute transactions safely.
• Authentication & Infrastructure: Cloud hosting, database, and transactional email infrastructure.
• Legal Requirements: Regulatory or law enforcement bodies when strictly required by applicable Indian law or court order.

4. Data Security

We implement industry-standard encryption protocols (TLS/HTTPS), secure hashing, and role-based database access controls to protect your data against unauthorized interception or modification.

5. Your Rights & Data Retention

You have the right to request access to the personal data we hold about you, request corrections to your profile, or request deletion of your account (subject to statutory financial record retention requirements under Indian tax law).

For privacy inquiries or data requests, please write to support@hyskilled.com.